Cofepris, in an attempt to encourage the reporting of adverse reactions by consumers and healthcare professionals, launched a new platform for notifications. This new platform is called VigiRam, which promises to be more user-friendly for the notifier and avoids discouraging the reporting process.
VigiRam is an application that can be installed on a mobile phone; it contains the complete electronic standardised format for reporting suspected adverse drug reactions. Notifications sent through this platform are encrypted and transmitted directly to the National Pharmacovigilance Center (CNFV).
VigiRam allows data/information capture without an internet connection, and it does not require users to register or create an account to use the tool; however, an internet connection is required to submit the captured information. It is important to mention that it allows sending notifications with the minimum required information. Each time a notification is sent, the application will confirm that the information was sent successfully and provides receipt acknowledgment.
This new method for reporting adverse reactions appears to be a more user-friendly tool compared to an email address or a phone call, which can take several minutes, and many people tend to avoid answering calls of uncertain duration.
The challenge now is to promote this tool among healthcare professionals and health institutions to encourage consumers to report adverse drug reactions in Mexico, which will help optimise drug safety.
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